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In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations.
Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production.
Quality engineering is the discipline of engineering that creates and implements strategies for quality assurance in product development and production as well as software development.
During the time of the First World War, manufacturing processes typically became more complex, with larger numbers of workers being supervised.This period saw the widespread introduction of mass production and piece work, which created problems as workmen could now earn more money by the production of extra products, which in turn occasionally led to poor quality workmanship being passed on to ...
Software quality is the "capability of a software product to conform to requirements." [36] [37] while for others it can be synonymous with customer- or value-creation [38] [39] or even defect level. [40]
Quality of life (QOL) is defined by the World Health Organization as "an individual's perception of their position in life in the context of the culture and value systems in which they live and in relation to their goals, expectations, standards and concerns".
Within systems engineering, quality attributes are realized non-functional requirements used to evaluate the performance of a system. These are sometimes named architecture characteristics, or "ilities" after the suffix many of the words share.
In March 1992, BSI published the world's first environmental management systems standard, BS 7750, as part of a response to growing concerns about the environment. [4] BS 7750 supplied the template for the development of the ISO 14000 series in March 1996, by ISO.