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  2. Protecting yourself from Microsoft tech support scams - AOL

    www.aol.com/news/protecting-yourself-microsoft...

    Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning ...

  3. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.

  4. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Scammers target a variety of people, though research by Microsoft suggests that millennials (defined by Microsoft as age 24-37) and people part of generation Z (age 18-23) have the highest exposure to tech support scams and the Federal Trade Commission has found that seniors (age 60 and over) are more likely to lose money to tech support scams.

  5. Get Help - Wikipedia

    en.wikipedia.org/wiki/Get_Help

    Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.

  6. Identify legitimate AOL websites, requests, and ... - AOL Help

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  7. Kathleen Hogan - Wikipedia

    en.wikipedia.org/wiki/Kathleen_Hogan

    Microsoft was one of Hogan's clients at McKinsey, and she was hired by Kevin Johnson in 2003. [3] [4] In 2005, she became the Corporate Vice President of Customer Service and Support and in 2009, the Corporate Vice President of Microsoft Worldwide Services, which includes customer service, enterprise support and consulting with 20,000+ employees.

  8. Cortana (virtual assistant) - Wikipedia

    en.wikipedia.org/wiki/Cortana_(virtual_assistant)

    Cortana was a virtual assistant developed by Microsoft that used the Bing search engine to perform tasks such as setting reminders and answering questions for users.. Cortana was available in English, Portuguese, French, German, Italian, Spanish, Chinese, and Japanese language editions, depending on the software platform and region in which it was used.

  9. Ray Ozzie - Wikipedia

    en.wikipedia.org/wiki/Ray_Ozzie

    Ray sold the company to Microsoft in December 2015 with the intent to bring Talko's novel voice and productivity features to Microsoft's Skype. [6] In 2013, Ozzie joined the board of directors at Hewlett-Packard, and continues to serve as a director of Hewlett Packard Enterprise. He joined the board of Safecast in 2017.

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