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Businesses and users can interact through Messenger with features such as tracking purchases and receiving notifications, and interacting with customer service representatives. Third-party developers can integrate apps into Messenger, letting users enter an app while inside Messenger and optionally share details from the app into a chat. [261]
Messenger, [11] also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms.Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal ...
Its Android app has integrated support for SMS [57] and "Chat Heads", which are round profile photo icons appearing on-screen regardless of what app is open, [58] while both apps support multiple accounts, [59] conversations with optional end-to-end encryption, [60] and playing "Instant Games", which are select games built into Messenger. [61]
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Many messaging apps are very popular, maybe even more than classical texting. Some social network platforms, such as Facebook, have their own native messaging applications, similar to Facebook Messenger. Different countries have a certain messenger that is predominant, like China with WeChat, Korea with KakaoTalk, and the US with WhatsApp. [8]
Examples of such messaging services include: Skype, Facebook Messenger, Google Hangouts (subsequently Google Chat), Telegram, ICQ, Element, Slack, Discord, etc. Users have more options as usernames or email addresses can be used as user identifiers, besides phone numbers. Unlike the phone-based model, user accounts on a multi-device model are ...