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E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
Vakrangee limited was founded in Marol Naka, Mumbai, 1990 by Dinesh Nandwana, a Chartered Accountant (CA). [8] Though the company commenced its operations as a technology consultancy, it gradually expanded its operations, first by making voter identity cards in 1993, and subsequently as a franchisee for making Aadhaar UID cards in 2010.
Common Service Centres (CSCs) are a key component of the Digital India initiative launched by the Government of India. [1] These centres aim to provide essential government and non-government services to citizens, particularly in rural and remote areas, through digital means.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
NeGP was formulated by the Department of Electronics and Information Technology (DeitY) and Department of Administrative Reforms and Public Grievances (DARPG). The Government approved the National e-Governance Plan, consisting of 27 "Mission Mode Projects" (MMPs) and 8 components (now 31, 4 new added in 2011 viz Health, Education, PDS & Posts ...
The position is considered to be a powerful one as of Personnel, Public Grievances and Pensions is the cadre controlling authority of the Indian Administrative Service, [4] Central Secretariat Service and is the administering agency of the Central Bureau of Investigation (CBI) and the Public Enterprises Selection Board (PESB).
The Chennai district Collector meets the public every Monday on account of public grievances day. Aadhaar Permanent Enrollment Center and the office for Chief Minister's Medical Insurance Scheme are situated at the backside (ground floor) of this building. National Informatics Center has a branch here and in the District Administrative office. [5]