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  2. General Schedule (US civil service pay scale) - Wikipedia

    en.wikipedia.org/wiki/General_Schedule_(US_civil...

    The pay scale was originally created with the purpose of keeping federal salaries in line with equivalent private sector jobs. Although never the intent, the GS pay scale does a good job of ensuring equal pay for equal work by reducing pay gaps between men, women, and minorities, in accordance with another, separate law, the Equal Pay Act of 1963.

  3. Transcom - Wikipedia

    en.wikipedia.org/wiki/Transcom_WorldWide

    Transcom employs 29,000 customer experience specialists at 50 contact centers across 21 countries, delivering services in 33 languages to international brands in various industry verticals. On December 21, 2016, Altor announced a public cash offer to the shareholders of Transcom to transfer all of their shares in Transcom to Altor. At the ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  5. Transcom Group - Wikipedia

    en.wikipedia.org/wiki/Transcom_Group

    Transcom Limited is a Bangladeshi business conglomerate. The businesses under this group include beverage, pharmaceuticals, newspaper, radio channel, electronics, foods, etc. Transcom is the local agent or comprador of international brands.

  6. Military Surface Deployment and Distribution Command

    en.wikipedia.org/wiki/Military_Surface...

    During 2001 and throughout 2002, MTMC mobilized Reserve Transportation units and organized Deployment Support Teams as part of its support for the Global War on Terrorism. From October 2002 thru May 2003, the Command supported Operations Enduring Freedom and Iraqi Freedom, moving over 15,000,000 square feet (1,400,000 m 2 ) of cargo, operating ...

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The first job of a Tier I specialist is to gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. [6] When analyzing the symptoms, it is important for the technician to identify what the customer is trying to accomplish so that time is not wasted on "attempting ...

  8. Technical director - Wikipedia

    en.wikipedia.org/wiki/Technical_director

    In software development, a technical director is typically responsible for the successful creation and delivery of the company's product to the marketplace by managing technical risks and opportunities; making key software design and implementation decisions with the development teams, scheduling of tasks including tracking dependencies, managing change requests, and guaranteeing quality of ...

  9. Jacqueline Van Ovost - Wikipedia

    en.wikipedia.org/wiki/Jacqueline_Van_Ovost

    [10] [11] Van Ovost's nomination hearings to head TRANSCOM were held before the Senate Armed Services Committee on September 23, 2021. [12] [13] [14] She was confirmed by the U.S. Senate by unanimous consent on October 1, 2021 and assumed command on October 15, 2021, becoming the second woman to lead a unified combatant command after General ...

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