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  2. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.

  3. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance, and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers.

  4. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W.

  5. Effectiveness - Wikipedia

    en.wikipedia.org/wiki/Effectiveness

    Other synonyms for effectiveness include: clout, capability, success, weight, performance. [13] Antonyms for effectiveness include: uselessness, ineffectiveness. [13] Simply stated, effective means achieving an effect, and efficient means getting a task or job done it with little waste.

  6. Workforce productivity - Wikipedia

    en.wikipedia.org/wiki/Workforce_productivity

    Workforce productivity is to be distinguished from employee productivity which is a measure employed at the individual level based on the assumption that the overall productivity can be broken down into increasingly smaller units until, ultimately, to the individual employee, in order be used for example for the purpose of allocating a benefit ...

  7. Benchmarking - Wikipedia

    en.wikipedia.org/wiki/Benchmarking

    The term benchmark, originates from the history of guns and ammunition, in regards to the same aim as for the business term: comparison and improved performance.The introduction of gunpowder arms replaced the bow and arrow from the archer, who now had to learn to handle a gun.

  8. After-action review - Wikipedia

    en.wikipedia.org/wiki/After-action_review

    An after action review (AAR) is a technique for improving process and execution by analyzing the intended outcome and actual outcome of an action and identifying practices to sustain, and practices to improve or initiate, and then practicing those changes at the next iteration of the action [1] [2] AARs in the formal sense were originally developed by the U.S. Army. [3]

  9. Performance paradox - Wikipedia

    en.wikipedia.org/wiki/Performance_Paradox

    Performance appraisals present two strong benefits for organizations. First, reviewing an employee's performance in his or her responsibilities helps employers keep a consistent record of professional developments and recognize ways to improve an employee's productivity.