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  3. Résumé - Wikipedia

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    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  4. Customer service - Wikipedia

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    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Shift work - Wikipedia

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    Shift work is an employment practice designed to keep a service or production line operational at all times.The practice typically sees the day divided into shifts, set periods of time during which different groups of workers perform their duties.

  6. Undercover Boss Canada - Wikipedia

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    Undercover Boss Canada is a Canadian reality television series, based on the British series of the same name.Each episode depicts a person who has a high management position at a major Canadian business, deciding to become undercover as an entry-level employee to discover the faults in the company.

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