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  2. If that works, then get help with wireless charging. For a third-party accessory, check that it's Apple certified. When your device charges, a lightning bolt appears inside the battery icon in the status bar, or a large battery icon on your Lock Screen. My device won't charge.

  3. Find out what to do if your iPad won’t charge or if the battery in your iPhone drains too quickly. Find out what to do if your device won’t turn on or is frozen. Maximise your battery life. Show the battery percentage on your iPhone.

  4. If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. If your iPhone still doesn't turn on, learn what to do.

  5. On iPhone 15: Tap Settings > Battery > Battery Health. On iPhone 14 and earlier: Tap Settings > Battery > Battery Health & Charging. If you see Service next to Battery Health, consider replacing your battery to restore full performance and capacity. Follow the onscreen instructions.

  6. If your iPad won't charge - Apple Support

    support.apple.com/en-us/102612

    If the battery in your iPad doesn't charge or charges slowly, learn what to do. When your iPad is charging, you see a lightning bolt on the battery icon in the status bar, or a large battery icon on your Lock screen.

  7. If your iPhone or iPad does not charge when connected to your computer, connect your device directly without a hub or adapter if possible. If that doesn't work, try another USB port, another cable, or another computer.

  8. Force restart iPhone - Apple Support

    support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6

    If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone won’t turn on or is frozen. Or if your iPhone isn’t working as expected after you restart it, see the iPhone Support website. If iPhone isn’t responding, try forcing it to restart.

  9. Your iOS or iPadOS device might not charge or could stop charging if it gets too cold. Cold temperatures might affect the performance of your iOS or iPadOS device. Learn about performance management on iPhone 11 and later

  10. If the malfunctioning AirPod plays sound, place both AirPods in the charging case, let them charge for 30 seconds, open the charging case near your iPhone or iPad, and test to see if both are now working properly. If an AirPod still isn't working, reset your AirPods.

  11. If your AirPods or AirPods Pro won't connect to your iPhone, iPad, or Mac, try to pair your AirPods to your device again. Update your iPhone or iPad or update your Mac to the latest version of iOS, iPadOS, or macOS. Put both AirPods in the charging case and make sure that both AirPods are charging.