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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...
In October, Best Buy acquired Minneapolis-based Geek Squad, then a 24-hour residential computer repair business with offices in Minneapolis, Chicago, Los Angeles, and San Francisco. [33] Best Buy stores in the U.S. surpassed the 600-store mark and the company opened its first global-sourcing office in Shanghai in 2003.
In April 2006, Geek Squad, a tech support company working in cooperation with Best Buy, was accused of using unlicensed versions of the ERD Commander software. Winternals supplied Best Buy with copies of its software so that Best Buy could evaluate the software while conducting contract negotiations for using it on a permanent basis.
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All Sophia Ellison wanted was a new smartphone to replace her damaged one. But what she got instead, she says, was humiliated and angry after learning that a Best Buy clerk, who was supposed to ...
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