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Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.
Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
The current Windows user information on the client computer is supplied by the web browser through a cryptographic exchange involving hashing with the Web server. If the authentication exchange initially fails to identify the user, the web browser will prompt the user for a Windows user account user name and password.
AOL Desktop is back with a new Beta! AOL's premier all-in-one software is back in beta with an ALL NEW version and we want your help to test it. Join our beta by visiting the AOL Desktop beta page to learn more about this beta and how to get involved.
In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab. Delete and re-enter your AOL account password from the Password fields under the Incoming Mail Server and Outgoing Mail Server sections. Click Save.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.