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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
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The airline has successfully piloted new technology that alerts gate agents when customers try to board planes prematurely, or before their assigned boarding group has been instructed to line up ...
American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.
Founded in 1970, Unclaimed Baggage takes in the 0.03 percent of checked bags that have been deemed as “orphans” after a three-month owner search has been conducted by the airline and the ...
American Airlines was hit with a record $24.2 million fine by the Federal Aviation Administration on Thursday for failing two years ago to comply with mandatory safety rules. American said it ...