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  2. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Visit AdBlock Plus's site for more detailed info. 1. Click the AdBlock Plus icon at the top-right of your browser. 2. Click the This website toggle to disable. 3. Click Refresh.

  3. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail. If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the ...

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  5. Inappropriate advertising on AOL

    help.aol.com/articles/inappropriate-advertising...

    The third suggestion is optional, and is intended only to help supply meaningful malware-related information to AOL Information Security. 1. Scan your computer for viruses and malware 2. Run the Microsoft Update Utility 3. Perform an optional AOL Security Check Scan your computer for viruses and malware

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  7. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  8. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL ...

  9. Install or Uninstall AOL Tech Fortress powered by AppGuard

    help.aol.com/articles/install-and-uninstall-aol...

    In order to install AOL Tech Fortress, your system must meet the following requirements: AOL Tech Fortress is supported on Windows: Microsoft Windows 7 SP1 or later. One PC per purchase. Minimum configuration of 1GB RAM and 100 megabytes of free hard disk space, 1.80 GHz or faster 2 cores and x86/x64 compatible architectures.

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