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Seven major factors go into scores for ratings, with each adding or subtracting points from a 100-point scale that's mapped to letter grades, according to BBB's rating overview. Those factors include:
Third from the bottom were car salespeople, with 47% rating their honesty and ethics as "low" or "very low." Building contractors fared much better, with just 15% registering low opinions.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
The audit activity and the resultant motor carrier safety rating has been criticized for being imperfect, and perhaps misleading. Studies [2] [3] have shown that for a considerable number of audit items, correlation coefficients between audit item outcome and actual safety performance have counter-intuitive signs: the better the compliance rating of firms, the worse their accident rates.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
A common property-carrying commercial vehicle in the United States is the tractor-trailer, also known as an "18-wheeler" or "semi".. The trucking industry serves the American economy by transporting large quantities of raw materials, works in process, and finished goods over land—typically from manufacturing plants to retail distribution centers.
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