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Upselling is a sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons to generate more revenue. While it usually involves marketing more profitable services or products, [1] it can be simply exposing the customer to other options that were perhaps not considered.
The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes.Parallel lines divide the chart into lanes, with one lane for each person, group or sub process.
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Logic tree diagram illustrating the second and third steps (process/clarify and organize) of the five-step Getting Things Done workflow. Note: In the second edition, names of the five steps were changed to Capture, Clarify, Organize, Reflect, and Engage.