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Contact us to report fraud . If you see an unauthorized charge or believe your Chase account was compromised, let us know right away by calling us at one of the phone numbers below.
Lock your card immediately and then submit the completed fraud form to us. Locking your debit card blocks new purchases. Locking your card won't block recurring transactions. For credit card fraud, call us at 1-800-955-9060. For debit card fraud, call us at 1-800-978-8664.
We monitor for fraud 24/7 and can text, email or call you if there are unusual purchases on your credit card. To assist us, please update your phone number in case we need to contact you quickly. We may contact you for account servicing, such as payment questions, or if we suspect fraud on your account.
Contact Chase immediately: Report the scam or any suspicious activity related to your Chase checking account or savings account as soon as possible to Chase’s customer service.
Fraudsters pose as JPMorgan Chase and other financial institutions’ Fraud Departments, and contact you from a spoofed phone number that may read as JPMorgan Chase Fraud on the caller or text ID.
The phone number for consumer Chase credit card fraud is (800) 955-9060. For business credit cards, call (888) 269-8690, instead. Contacting Chase by phone is the fastest way to report fraud, but another option is to send a secure message from your Chase credit card account.
If the fraud occurred on your personal credit card, call 1–800–432–3117. If it happened to your business credit card instead, call 1–888–269–8690. You can also dispute charges online ...
Report a Chase Bank text scam directly to Chase by forwarding the message to phishing@chase.com or calling 1 (800) 935-9935 (for checking and savings customers) or 1 (800) 955-9060 (for credit card customers).
Instead, find the company’s contact information on their website and call the number listed there to ask if there’s a problem with your account. To reach Chase, call the number on the back of your card or on the account statement. Watch out for vacation rental and real estate scams.
Denise Denton, 41, recently received a legitimate-looking fraud alert from Chase notifying her about a $505 purchase at Walmart. The text message asked her to confirm that the purchase was...