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In the unfortunate event that your account has been taken over and used to initiate unauthorized Verizon, Verizon Wireless or Fios services, call us at 888.483.7200. We will work with you to investigate any instances of fraudulent activity.
File a fraud claim. If a Verizon Account has been created using your information, please begin your claim below by selecting the correct claim form: Consumer or Business. BEFORE you get started, here is what you will need. Proof of identity: A current copy of a government-issued form of identification.
Contact your identity protection subscription service. Contact your credit monitoring services. Go to the FTC fraud reporting website IdentifyTheft.gov.
Hi Norman, we are with you on getting your fraud concerns handled as quickly as possible. Regrettably, the Fraud Team is not supported through any online social platform. They can be reached at 888-483-7200 Sun-Sat8:00AM - 12:00AM ET or at vzw.com/fraud.
Log into My Verizon, click the Contact Us link at the top and then go to Live Chat, choose your category, wait for the green icon to appear stating agents are available and your ready to go. 1 Like
Report scams to Verizon by calling 1 (888) 483-7200, emailing phishing@verizon.com, or using the Verizon Message+ app. You can also forward Verizon scam texts to SPAM (7726) and file claims with the FTC and FCC .
Someone has made a phishing robocaller claiming to be Verizon that is calling Verizon customers from 800-922-0204. Can Verizon block scammers who are claiming to be Verizon customer service? 49 people had this problem.
Here’s what to be aware of if you get a call from someone who says they are Verizon customer support and that someone has hacked into your account. Verizon will never call you and ask for information. Verizon will not ever contact a customer to request personal information.
Find Verizon phone numbers to speak with a customer service representative about your mobile and home services.
There is no way to call Verizon's customer service without getting a pre-recorded message. However, you can take these steps to get on the line with a human very fast. Call Verizon customer service at 800-922-0204 between 8 a.m. and 7 p.m. When prompted to state why you are calling, press "0."