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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  3. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  5. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  6. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Find help on using Windows 10 for all your favorite AOL sites and apps. ... About favorite places (AOL Desktop) View my plan; Call live aol support at. 1-800-358-4860.

  7. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    Use the steps below to find all your favorite AOL apps in the Microsoft store. To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop.

  8. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    1. Visit AOL MyBenefits. 2. Click Download Now under PRIVATE WiFi or DataMask by AOL. 3. When you're redirected to the download page and the download window prompt opens, click Save. 4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download ...

  9. "AOL Desktop Gold has stopped working" error - AOL Help

    help.aol.com/articles/aol-desktop-gold-has...

    Download the updated Desktop Gold install file. 2. Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.