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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    Job interview candidates who describe a “Target” they set themselves instead of an externally imposed “Task” emphasize their own intrinsic motivation to perform and to develop their performance. Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what the alternatives were.

  3. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    Another type of job interview found throughout the professional and academic ranks is the panel interview. In this type of interview, the candidate is interviewed by a group of panelists representing the various stakeholders in the hiring process. Within this format there are several approaches to conducting the interview. Example formats include;

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Teamwork - Wikipedia

    en.wikipedia.org/wiki/Teamwork

    Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in an effective and efficient way. [ 1 ] [ 2 ] Teamwork is seen within the framework of a team , which is a group of interdependent individuals who work together towards a common goal .

  6. T-shaped skills - Wikipedia

    en.wikipedia.org/wiki/T-shaped_skills

    The concept of T-shaped skills, or T-shaped persons is a metaphor used in job recruitment to describe the abilities of persons in the workforce.The vertical bar on the letter T represents the depth of related skills and expertise in a single field, whereas the horizontal bar is the ability to collaborate across disciplines with experts in other areas and to apply knowledge in areas of ...

  7. Team effectiveness - Wikipedia

    en.wikipedia.org/wiki/Team_effectiveness

    [37] [38] An example of management teams are executive management teams, which consists of members at the top of the organization's hierarchy, such as chief executive officer, board of directors, board of trustees, etc., who establish the strategic initiatives that a company will undertake over a long term period (~ 3–5 years). [39]

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