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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the ...

3. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

5. Let's get you into your account - AOL

   login.aol.com/forgot

   Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

6. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

7. Reactivate your AOL, CompuServe, or Netscape account

   help.aol.com/articles/reactivate-your-aol...

   • AOL: If you have an active account, visit the AOL Plans page. Otherwise, call 1-800-827-6364. Otherwise, call 1-800-827-6364. • AOL Canada : 1-888-265-4357

8. About error message 'We can't sign you in right now. Please ...

   help.aol.com/articles/error-message-we-cant-sign...

   Try clearing your web browser's cache and cookies. If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version. Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.

9. Use Autofill to save your username, password, and other info

   help.aol.com/articles/use-autofill-to-save-your...

   Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings. Autofill your info in to forms • Chrome • Safari • Edge • Firefox. Autofill your username and password • Chrome • Safari • Edge • Firefox