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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...

  3. Duplex mismatch - Wikipedia

    en.wikipedia.org/wiki/Duplex_mismatch

    However, as soon as either end of the connection attempts to send any significant amount of data, the network suddenly slows to very low speed. Since the network is otherwise working, the cause is not so readily apparent. A duplex mismatch causes problems when both ends of the connection attempt to transfer data at the same time.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Bandwidth throttling - Wikipedia

    en.wikipedia.org/wiki/Bandwidth_throttling

    Limiting the speed of data sent by a data originator (a client computer or a server computer) is much more efficient than limiting the speed in an intermediate network device between client and server because while in the first case usually no network packets are lost, in the second case network packets can be lost / discarded whenever ingoing data speed overcomes the bandwidth limit or the ...

  6. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  7. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    In cases where quality of service is rate limiting a connection, e.g., using a leaky bucket algorithm, packets may be intentionally dropped in order to slow down specific services to ensure available bandwidth for other services marked with higher importance. For this reason, packet loss is not necessarily an indication of poor connection ...

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.

  9. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.