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  2. Owner-operator - Wikipedia

    en.wikipedia.org/wiki/Owner-operator

    An owner-operator is free to either haul free-lance (non-committal to any one firm or product) or enter into a lease agreement to dedicate their equipment to one customer or product; The owner-operator typically has to pay higher rates on insurance due to smaller size than most larger companies, meaning they have to charge more to balance the cost

  3. Enhanced 911 - Wikipedia

    en.wikipedia.org/wiki/Enhanced_911

    E911 Phase 1: Wireless network operators must identify the phone number and cell phone tower used by callers, within six minutes of a request by a PSAP. E911 Phase 2: 95% of a network operator's in-service phones must be E911 compliant ("location capable") by December 31, 2005. (Numerous carriers missed this deadline and were fined by the FCC ...

  4. Mutual aid (emergency services) - Wikipedia

    en.wikipedia.org/.../Mutual_aid_(emergency_services)

    In emergency services, mutual aid is an agreement among emergency responders to lend assistance across jurisdictional boundaries. This may occur due to an emergency response that exceeds local resources, such as a disaster or a multiple-alarm fire. Mutual aid may be ad hoc, requested only when such an emergency occurs.

  5. Operational-level agreement - Wikipedia

    en.wikipedia.org/wiki/Operational-level_agreement

    The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.

  6. Roadside assistance - Wikipedia

    en.wikipedia.org/wiki/Roadside_assistance

    An Oregon Department of Transportation roadside assistance employee assisting a motorist. Roadside assistance, also known as breakdown coverage, is a service that assists motorists, motorcyclists, or bicyclists whose vehicles have suffered a mechanical failure that either cannot be resolved by the motorist, or has prevented them from reasonably or effectively transporting the vehicle to an ...

  7. Dispatched labor - Wikipedia

    en.wikipedia.org/wiki/Dispatched_labor

    Dispatch work agencies receive requests from businesses to have them hire and manage labor on the business' behalf. This type of labor is known as "dispatched labor". There is in fact no direct contract between dispatched laborers and the enterprise which uses the agency's services, so in this way, dispatched employment follows a triangle ...

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