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[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM.
American's customer service and gate employees belong to the Communications Workers of America/International Brotherhood of Teamsters Passenger Service Association. [183] PAFCA-AAL represents the nearly 550 FAA-certificated Aircraft Dispatchers and Operations Specialists at American Airlines. This specialized group, many of whom are licensed ...
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Baggage handler unloading baggage from a bag belt at Detroit Metropolitan Airport. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft.
Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas. ...
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