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  2. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    Virtual call centre technology allows people to work from home or any other location instead of in a traditional, centralised, call centre location, which increasingly allows people 'on the go' or with physical or other disabilities to work from desired locations – i.e. not leaving their house.

  3. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...

  4. Remote work - Wikipedia

    en.wikipedia.org/wiki/Remote_work

    The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from or at home, WFH as an initialism, hybrid work, and other terms) is the practice of working at or from one's home or another space rather than from an office or workplace.

  5. Call centre industry in India - Wikipedia

    en.wikipedia.org/wiki/Call_centre_industry_in_India

    A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu

  6. For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Many workers would take a pay cut to work from home — some would forgo at least 20% of their ...

  7. Microwork - Wikipedia

    en.wikipedia.org/wiki/Microwork

    Microtasking services as they are implemented now allow their workers to work from home. Workers complete tasks on a voluntary basis; other than with time-sensitive jobs like call centers, they choose which jobs to complete and when they complete them. Workers can work from anywhere in the world and receive payment directly over the Internet.

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