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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties. [21 ...

  3. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.

  4. Data deduplication - Wikipedia

    en.wikipedia.org/wiki/Data_deduplication

    Target deduplication is the process of removing duplicates when the data was not generated at that location. Example of this would be a server connected to a SAN/NAS, The SAN/NAS would be a target for the server (target deduplication). The server is not aware of any deduplication, the server is also the point of data generation.

  5. Use full pane contacts in AOL Mail

    help.aol.com/articles/full-pane-contacts-in-aol-mail

    Find all your contact details in one place in AOL Mail. Gather up all their info and save it in AOL Contacts along with their physical address, website, or birthday. Access contacts full pane by clicking Contacts under Views to see them or click the minimize icon to close the pane and return to your emails. Add a new contact

  6. Email archiving - Wikipedia

    en.wikipedia.org/wiki/Email_archiving

    Email is the lifeblood of many modern businesses, and enterprises today depend more on reliable email service. Virtually all enterprises implement a messaging infrastructure to connect workers and enable business processes. In the e-commerce arena, employees may require access to email to close sales and manage accounts. These employees, plus ...

  7. Extract, transform, load - Wikipedia

    en.wikipedia.org/wiki/Extract,_transform,_load

    For example, removing duplicates using distinct may be slow in the database; thus, it makes sense to do it outside. On the other side, if using distinct significantly (x100) decreases the number of rows to be extracted, then it makes sense to remove duplications as early as possible in the database before unloading data.

  8. Change data capture - Wikipedia

    en.wikipedia.org/wiki/Change_data_capture

    In this approach, triggers log events that happen to the transactional table into another queue table that can later be "played back". For example, imagine an Accounts table, when transactions are taken against this table, triggers would fire that would then store a history of the event or even the deltas into a separate queue table.

  9. Snowflake schema - Wikipedia

    en.wikipedia.org/wiki/Snowflake_schema

    Snowflake schema used by example query. The example schema shown to the right is a snowflaked version of the star schema example provided in the star schema article. The following example query is the snowflake schema equivalent of the star schema example code which returns the total number of television units sold by brand and by country for 1997.