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A state of tension that arises because there are irreconcilable contradictions between two or more parties with regard to a certain good. [5] Activities that take place when conscious beings (individuals or groups) want to take actions that do not match their desires, needs, or obligations. [6] Situations where hostile behavior occurs. [7]
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Special consideration should be paid to conflict management between two parties from distinct cultures. In addition to the everyday sources of conflict, "misunderstandings, and from this counterproductive, pseudo conflicts, arise when members of one culture are unable to understand culturally determined differences in communication practices ...
Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it. [42] It involves a series of stages, involved actors, models and approaches that may depend on the kind of confrontation at stake and the surrounded social and cultural context.
Social conflict is the struggle for agency or power in society.Social conflict occurs when two or more people oppose each other in social interaction, and each exerts social power with reciprocity in an effort to achieve incompatible goals but prevent the other from attaining their own.
Organizational conflict at the interpersonal level includes disputes between peers as well as supervisor-subordinate conflict. [5] It was pointed out that there is a basic incompatibility between the authority and structure of formal organizations and the human personality. Human behavior cannot be separated from the culture that surrounds it. [6]
Methods of dispute resolution include: lawsuits (litigation) (legislative) [5]; arbitration; collaborative law; mediation; conciliation; negotiation; facilitation; avoidance; One could theoretically include violence or even war as part of this spectrum, but dispute resolution practitioners do not usually do so; violence rarely ends disputes effectively, and indeed, often only escalates them.
This contact between groups can also help group members form new opinions about the other, reduce prejudice, and promote acceptance. [33] An example of group-group conflict would be if two coffee shops in one town are fighting to bring in more customers than the other. Another factor that could cause problems between groups is geographic location.