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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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Until the introduction of InWATS toll-free service by the Bell System on May 2, 1967 and the Linkline (later "Freefone") 0800 services by British Telecom on 12 November 1985, manually ringing the operator was the standard means to place a toll-free call. More than a few established manual "Freephone" or "Zenith" numbers remained in use for many ...
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Toll-free telephone service is a telecommunication service in which subscribers are assigned telephone number in NPAs 800, 888, 877, 866, 855, 844, and 833. Calls to these numbers incur no toll charges for callers. The American Telephone & Telegraph Company (AT&T) first introduced 800 toll-free service in 1967. [2]
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