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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
FedEx Express is the company's original overnight courier services, providing next day air service within the US and time-definite international service. It operates one of the largest civil aircraft fleets in the world, has the largest fleet of wide bodied civil aircraft, and carries more freight than any other airline. [ 21 ]
In 2007, the contract was extended until September 2013. In 2013, FedEx Express won a new 7-year contract for the services ending in 2020, beating out UPS Airlines which launched a competitive bid. In 2017, the Postal Service extended the 2013 contract to 2024. The USPS continues to be the largest customer of FedEx Express. [20]
When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
A FedEx Ground truck at a FedEx Office location. FedEx Ground is the division's core package delivery service which delivers daily to all 50 US states with delivery timeframes of 1-5 days for the Contiguous United States and 3-7 days for Alaska and Hawaii.
Zapmail was a service, launched in 1984 by Federal Express whereby fax transmission was offered to customers as a means to expedite delivery of documents. This was before the widespread availability and use of fax services in homes and businesses.
FedEx Express began its hub at the airport in 1988, with an expansion of the hub occurring ten years later. The hub employs around 4,000 people and has a sort capacity of nearly 100,000 packages per hour, making Indianapolis the largest FedEx hub in the world outside of the company's SuperHub in Memphis. [12]
FedEx Office Print & Ship Services Inc. (doing business as FedEx Office; formerly FedEx Kinko's, and earlier simply Kinko's) is an American retail chain that provides an outlet for FedEx Express and FedEx Ground (including Home Delivery) shipping, as well as copying, printing, marketing, office services and shipping.