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Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.
Here are some ways to recognize a phishing email: Urgent call to action or threats - Be suspicious of emails and Teams messages that claim you must click, call, or open an attachment immediately. Often, they'll claim you have to act now to claim a reward or avoid a penalty.
If you received an email or text alerting you to an unusual sign-in attempt on your account but you haven't done anything different with your account recently, follow these steps to review your account security: Sign in to the Security basics page for your Microsoft account.
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming.
If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call you to offer support.
Tap (...) at the top of the screen. Select "Report Junk" from the dropdown menu. You can then select whether it is Junk, Phishing, or if you'd like to Block Sender.
If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account.
If you're not sure whether the email is legitimate or not, do not click the email link, but sign in to onedrive.com to reactivate and review your account. If you still believe the email is phishing, copy and paste the phishing scam message into a blank new message as an attachment and send it to phish@office365.microsoft.com
Blocking someone will stop their email coming to your Inbox, and reporting an email as Junk will help improve your Outlook.com experience. How to block someone. To block someone, select the messages or senders you want to block.