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This is different from a Retrospective, in which both positive and negative things are reviewed for a project. The Project Management Body of Knowledge (PMBOK) refers to the process as lessons learned. [1] Project post-mortems are intended to inform process improvements which mitigate future risks and to promote iterative best practices.
The suite of documents associated with a particular version of the CMMI includes a requirements specification called the Appraisal Requirements for CMMI (ARC), [2] which specifies three levels of formality for appraisals: Class A, B, and C. Formal (Class A) SCAMPIs are conducted by SEI-authorized Lead Appraisers who use the SCAMPI A Method Definition Document (MDD) [3] to conduct the appraisals.
Interviews with process actors are used to understand the way the process is performed and a process maturity rating scale is used to measure the gap between the frame of reference and the field reality. An assessment project starts with a clear goal statement to define the scope of the project.
In the practice of the United Nations (UN) the concept has been made explicit in the name of their Working Group on Lessons Learned of the Peacebuilding Commission. [4]U.S. Army Center for Army Lessons Learned (CALL) since 1985 covers in detail the Army Lessons Learned Program and identifies, collects, analyzes, disseminates, and archives lessons and best practices.
Managing stage boundaries, in which the project manager prepares the information for the project board to decide whether to authorise the next stage or close the project. Closing a project, in which the project is the formally closed, follow-on actions are documented and assigned, lessons are learned, and benefits are evaluated.
The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.
The seven steps of the framework are Initiate a new process reengineering project and prepare a business case for the same; Negotiate with senior management to get approval to start the process reengineering project; Select the key processes that need to be reengineered; Plan the process reengineering activities; Investigate the processes to ...
The Center for Army Lessons Learned (CALL) continuously leads the Army Lessons Learned Program and identifies, collects, analyzes, disseminates, and archives lessons and best practices while maintaining global situational awareness in order to share knowledge and facilitate the Army's and Unified Action Partners' adaptation to win wars.
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