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A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features for call handling. Business telephone systems are often ...
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]
If there are multiple numbers used for one person/entity, the symbol "~" is usually used to avoid repetitions. For example, if one company has three phone numbers—031-111-1111, 031-111-1112 and 031-111-1113—then they are shortened as in 031-111-1111~3. If the numbers are not consecutive, then the last digit is written together with commas.
Cold calling in 1905. Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. [1] [2] It is an attempt to convince potential customers to purchase the salesperson's product or service.
When the MSC gets the call, it checks its database for the location of the phone. Then it picks a frequency pair the phone will use in that cell to take the call. The MSC communicates with the phone over the control channel to tell it which frequencies to use, and once the phone and the tower switch on those frequencies, the call is connected.
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Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a "conference bridge," which is a specialized type of equipment that links telephone lines.
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