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How you contact ID.me customer service depends on whether or not you can sign in to your ID.me account. Keep in mind, ID.me does not offer phone support at this time. This article explains how to contact ID.me Support and what to expect after you submit a ticket.
Explore by topic. Identity Verification Verify your identity and troubleshoot verification issues. Community Verification Verify for military, nurse, teacher, PBR, and troubleshoot verification issues. Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.
Select Sign-in tips to try our agent’s favorite account recovery tricks. Or, if that doesn’t help, submit a ticket without signing in. ID.me simplifies how individuals prove and share their identity online.
Adding logins give you additional ways to sign in to your ID.me account. My Wallet. View the ID cards you have added to your Wallet. To learn about using Wallet, visit Using your ID.me Wallet. Contact Support. In Contact Support, you can contact the ID.me Support team.
This article provides troubleshooting steps for signing in to your ID.me account. Please ensure you have tried these steps. If you still can't sign in, an ID.me agent will help recover your account. You’ll be asked where you got stuck when resetting your password or MFA.
To contact the IRS, you can call the phone number on a notice or letter you received from the IRS. You can also visit the IRS website to learn more about online tools and resources, or receive telephone or local assistance .
Verify your identity and troubleshoot verification issues. If you’d like to verify for nurse, military, student, teacher, or other communities, go to Community Verification.
Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App. Creating an ID.me Account. Sign in and passwords. How to sign in if you can't access your email address. Manage account settings.
For questions about IP PINs, visit the IRS IP PIN page or contact the IRS. You must get your Identity Protection Personal Identification Number (IP PIN) from the Internal Revenue Service (IRS). ID.me does not...
It’s not possible for ID.me to fix this issue. Since the error is coming from FloridaCommerce, you must send them an email or call 1-833-352-7759 for next steps. I am locked out of my FloridaCommerce account