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  2. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Reasons organizations may monitor or record conversations may include: [1] to protect a person's intent in dealings with the organization; to provide a record in the event of a dispute about a transaction; to improve customer service. In the state of Queensland it is not illegal to record a telephone conversation by a party to the conversation. [2]

  3. Voice logging - Wikipedia

    en.wikipedia.org/wiki/Voice_logging

    Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).

  4. Phone calls with law enforcement can be recorded without ...

    www.aol.com/phone-calls-law-enforcement-recorded...

    A Florida appeals court has effectively opened a loophole in the state's long-standing law against recording telephone conversations without the permission of both sides of the call, ruling that ...

  5. Legality of recording by civilians - Wikipedia

    en.wikipedia.org/wiki/Legality_of_recording_by...

    As of 2010, in California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, Pennsylvania, Vermont, and Washington State, the consent of all parties of the conversation must be obtained in order to record a conversation. [11] In Canada, telephone calls may be recorded without a court order if one of the ...

  6. In Texas, can I record a phone call without others ... - AOL

    www.aol.com/texas-record-phone-call-without...

    What Texas law says about recording phone conversations? Section 16.02 of the Texas Penal Code is the state law governing the unlawful use, interception or disclosure of a wire, oral or electronic ...

  7. Frustrated travelers start recording customer service phone ...

    www.aol.com/frustrated-travelers-start-recording...

    Sometimes, recording a phone call with an airline works. Ben Edelman recalled booking an American Airlines ticket for his wife by phone in 2012. An agent described the seat as first class when he ...

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