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His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead. Nearly 44,000 customers were cut off without warning after being on hold ...
From 1 October 2019, Ofcom has capped the termination or wholesale rate for calls to 070 numbers to be at the same level as for calls to mobile numbers. Ofcom "expect[s] this will allow phone companies to price calls to these numbers or include them in call allowances in the same way that they do for calls to mobile [number]s". [13]
Following reports [6] [7] of conflict between HMRC and the Government Digital Service (GDS), HMRC has been developing its own service which allows users to sign in using an existing Government Gateway user ID. [5] HMRC will begin migration from the Government Gateway to the One Login For Government, a new system being developed by GDS, during 2023.
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The National Insurance number is a number used in the United Kingdom in the administration of the National Insurance or social security system. It is also used as a de facto national identification number in the UK, including in the tax system, banking, social welfare, online government services and electoral registration, despite it not being explicitly defined as such.
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An Employer Reference Number Number (ERN Number) or Employer PAYE Reference is a unique reference number issued in the United Kingdom by HMRC to an employer. [1] Every organisation operating a Pay As You Earn (PAYE) scheme is allocated an ERN, a unique set of letters and numbers used by HMRC (and others) to identify each employer, consisting of a three-digit HMRC office number and a reference ...