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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    If you do not complete the download within that specified time, you will not be able to download the video. The video has been moved to another device. It is possible that the video was not originally downloaded onto the device that you are trying to play it from. When you download a video on a device, the license for that video is allotted ...

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection , provides some useful troubleshooting tips.

  5. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  6. Resize and position screens in AOL Desktop Gold

    help.aol.com/articles/how-do-i-change-the-window...

    To view multiple windows in AOL Desktop Gold, you'll want to resize and position them appropriately on your screen. You can also save the window size and position for the next time you sign in to Desktop Gold. Open the window you want to resize or move. Click and drag the outside border of the window to modify its size.

  7. AOL.com FAQs - AOL Help

    help.aol.com/articles/aolcom-faqs

    There are a variety of different features available to make using AOL.com easier. Having the ability to make AOL your homepage, access your web page internationally and having additional support methods make getting access to your services and products more convenient.

  8. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

  9. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.