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  2. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  5. Content marketing - Wikipedia

    en.wikipedia.org/wiki/Content_marketing

    Content marketing is a form of marketing focused on creating, publishing, and distributing content for a targeted audience online. [ 1] It is often used in order to achieve the following business goals: attract attention and generate leads, expand their customer base, generate or increase online sales, increase brand awareness or credibility ...

  6. Criticism of the Walt Disney Company - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_the_Walt...

    The Walt Disney Company, one of the largest media corporations in the world, has been the subject of a wide variety of criticisms of its business practices, executives, and content. In particular, the Walt Disney Studios has been criticized for including stereotypical portrayal of non-white characters, sexism , and alleged plagiarism .

  7. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    HTML Form format HTML 4.01 Specification since PDF 1.5; HTML 2.0 since 1.2 Forms Data Format (FDF) based on PDF, uses the same syntax and has essentially the same file structure, but is much simpler than PDF since the body of an FDF document consists of only one required object. Forms Data Format is defined in the PDF specification (since PDF 1.2).

  8. Business plan - Wikipedia

    en.wikipedia.org/wiki/Business_plan

    v. t. e. A business plan is a formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals. It also describes the nature of the business, background information on the organization, the organization's financial projections, and the strategies it intends to ...

  9. National conventions for writing telephone numbers - Wikipedia

    en.wikipedia.org/wiki/National_conventions_for...

    All telephone numbers in Iran have 11 digits (initial 0 and ten digits). The first two or three digits after the zero are the area code. The possibilities are: (0xx) xxxx xxxx (for landlines), 09xx xxx xxxx (for cellphones) and 099xx xxx xxx (for MVNO ). When making a call within the same landline area code, initial 0 plus the area code must be ...