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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
An example of a résumé with a common format with the name John Doe. [1] A résumé, sometimes spelled resume (or alternatively resumé ), [a] [2] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...
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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Microsoft Word is a word processor program developed by Microsoft.It was first released on October 25, 1983, [9] under the name Multi-Tool Word for Xenix systems. [10] [11] [12] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989), Microsoft ...
According to American Production and Inventory Control Society ( APICS) the definition of voice of the customer is: "Actual customer descriptions in words for the functions and features customers desire for goods and services". [citation needed] In the strict definition, as relates to quality function deployment, the term customer indicates the ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
[2] [4] In North America, the term résumé (also spelled resume) is used, referring to a short career summary. [5] [6] The term curriculum vitae and its abbreviation, CV, are also used especially in academia to refer to extensive or even complete summaries of a person's career, qualifications, and education, including publications and other ...
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