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  2. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  4. Affirmative action in the United States - Wikipedia

    en.wikipedia.org/wiki/Affirmative_action_in_the...

    In the United States, affirmative action consists of government-mandated, government-approved, and voluntary private programs granting special consideration to groups considered or classified as historically excluded, specifically racial minorities and women. [1] [2] These programs tend to focus on access to education and employment in order to ...

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Pros and cons of student credit cards - AOL

    www.aol.com/finance/pros-cons-student-credit...

    The bottom line. Student credit cards can be easier to qualify for and have their advantages. They have their disadvantages too since they might induce you to take on more debt than you can handle ...

  7. Pros and cons of consolidating student loans

    www.aol.com/finance/pros-cons-consolidating...

    Cons of consolidating student loans. While consolidating can be a useful tool, there are still some drawbacks to be aware of before making the decision: Pay more interest over time: Choosing to ...

  8. Pros and cons of refinancing student loans - AOL

    www.aol.com/finance/pros-cons-refinancing...

    4. Con: You lose all federal benefits and protections. Federal student loans carry specific forgiveness and repayment benefits, including programs like Public Service Loan Forgiveness, closed ...

  9. Email marketing - Wikipedia

    en.wikipedia.org/wiki/Email_marketing

    Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations.