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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version.

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported ...

4. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different ...

5. Clear the cache on supported mobile browsers - AOL Help

   help.aol.com/articles/clear-the-cache-on...

   Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading. Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly.

6. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

7. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

8. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

9. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.