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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Phishing scams are on the rise. Here's how to stay safe - AOL

    www.aol.com/phishing-scams-rise-heres-stay...

    Use generic messages paired with the logo of a well-known company. Speak in typo-filled and urgent language. Report scams: If you think you might have run into a phishing scam, report it to: BBB ...

  6. What are phishing scams trying to do? An explainer - AOL

    www.aol.com/news/what-are-phishing-scams-aol...

    What are phishing scams, again? "Phishing is the practice of sending communications that impersonate a reputable party and claim to come from that party, in order to trick recipients into taking ...

  7. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details.

  8. How to identify a fake text message: Online skills 101 - AOL

    www.aol.com/identify-fake-text-message-online...

    Frequently impersonated businesses and government agencies, including Amazon, Netflix, PayPal, the IRS, the SSA, and the USPS, all have pages with spam text message examples or explain common scam ...

  9. Is that a scam? How to recognize and report fraudulent ... - AOL

    www.aol.com/scam-recognize-report-fraudulent...

    Malware scams: pop ups or emails telling you that you have a computer virus and need to download a solution Common door-to-door scams: Security scams: someone offering a free home security check ...