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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  4. Short code - Wikipedia

    en.wikipedia.org/wiki/Short_code

    Short codes, or short numbers, are short digit-sequences—significantly shorter than telephone numbers—that are used to address messages in the Multimedia Messaging System (MMS) and short message service (SMS) systems of mobile network operators. [1] In addition to messaging, they may be used in abbreviated dialing.

  5. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  6. Short call vs. long call - AOL

    www.aol.com/finance/short-call-vs-long-call...

    With a short call, the trader promises to sell the stock at a specific price by a specific date to the buyer of that call. For this right, the call seller receives the premium from the trader ...

  7. Call to action (marketing) - Wikipedia

    en.wikipedia.org/wiki/Call_to_action_(marketing)

    Call to action (CTA) is a marketing term for any text designed to prompt an immediate response or encourage an immediate sale.A CTA most often refers to the use of words or phrases that can be incorporated into sales scripts, advertising messages, or web pages, which compel an audience to act in a specific way.

  8. SMS - Wikipedia

    en.wikipedia.org/wiki/SMS

    The first commercial deployment of a short message service center (SMSC) was by Aldiscon part of Logica (now part of CGI) with Telia (now TeliaSonera) in Sweden in 1993, [32] followed by Fleet Call (now Nextel) [33] in the US, Telenor in Norway [34] and BT Cellnet (now O2 UK) [35] later in 1993.

  9. Silent Hill: The Short Message Signals A Messy Future ... - AOL

    www.aol.com/silent-hill-short-message-signals...

    The Short Message desperately wants to be PT, but lacks the subtlety needed for its subject matter. ... For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help.