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  2. Kotak Mahindra Bank - Wikipedia

    en.wikipedia.org/wiki/Kotak_Mahindra_Bank

    In 2015, Kotak Mahindra General Insurance, a wholly-owned subsidiary of Kotak Mahindra Bank, started operations after receiving IRDAI's approval. [23] In 2016, Bharti Airtel and Kotak Mahindra Bank started an 80:20 joint venture called Airtel Payments Bank. [24] In 2016, Kotak Mahindra Bank acquired BSS Microfinance for ₹ 139.2 crore (US$20. ...

  3. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  4. Centralized Public Grievance Redress and Monitoring System

    en.wikipedia.org/wiki/Centralized_Public...

    It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.

  5. Consumer court - Wikipedia

    en.wikipedia.org/wiki/Consumer_Court

    To file a complaint, a consumer obtains a copy of the Consumer Protection Act. The format for filing a complaint is simple, with guidelines provided for reference. It is advisable to describe the facts and support the claim with comprehensive documentation. The consumer must attach photocopied documents (evidence and references) in the ...

  6. Citizen's Charter and Grievance Redressal Bill, 2011 - Wikipedia

    en.wikipedia.org/wiki/Citizen's_Charter_and...

    The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...

  7. National Automated Clearing House - Wikipedia

    en.wikipedia.org/wiki/National_Automated...

    User can authenticate a NACH API e-mandate on the web. The customer gets directed to the NPCI website, where customer has to choose their bank, and then authenticate via one of the two methods - 1. Net banking credentials 2. Debit card. [3] Kotak Mahindra Bank became the first bank to allow customers to choose both methods for authentication. [5]

  8. Kotak Mutual Fund - Wikipedia

    en.wikipedia.org/wiki/Kotak_Mutual_Fund

    Kotak Mutual Fund is an Indian mutual fund that is managed by Mahindra Asset Management Company (KMAMC). KMAMC started operations in December 1998 and as of 2018, had approximately 74 Lakh investors in various schemes. [6] The fund is a wholly-owned subsidiary of Kotak Mahindra Bank.

  9. ING Vysya Bank - Wikipedia

    en.wikipedia.org/wiki/ING_Vysya_Bank

    The bank had also been ranked the "Safest Banker" by the New Indian Express and among "Top 5 Most Trusted Private Sector Banks" by the Economic Times. [7] On 20 November 2014, in an all-stock amalgamation, ING Vysya Bank decided to merge with Kotak Mahindra Bank, creating the fourth largest private sector bank in India. [8]