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The IRS -- which had one of the most challenging tax seasons this year due in part to pandemic backlogs and lack of workforce -- said it will hire 4,000 contact representative positions at several ...
Internal Revenue Service Building 1111 Constitution Ave., NW Washington, D.C. 20224 United States: Motto: Your Voice at the IRS: Employees: 2,000 (2024) Annual budget: $271 million (2024) Agency executives
The Commissioner's duties include administering, managing, conducting, directing, and supervising "the execution and application of the internal revenue laws or related statutes and tax conventions to which the United States is a party" and advising the President on the appointment and removal of a Chief Counsel of the IRS.
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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
When you call the number, you’ll likely be greeted by an automated recording that will attempt to help you before you’re connected with a live representative.
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