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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  3. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM.

  4. PLDT - Wikipedia

    en.wikipedia.org/wiki/PLDT

    PLDT, Inc., formerly known as the Philippine Long Distance Telephone Company (Filipino: Kompanya ng Teleponong Pangmalayuan ng Pilipinas), [3] is a Philippine telecommunications, internet and digital service company. [4] PLDT is one of the Philippine's major telecommunications providers, along with Globe Telecom and startup DITO Telecommunity ...

  5. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Any employee who interacts with a customer is a candidate for customer service training. In addition to customer service representatives, this includes other positions such as receptionists, technical support representatives, field service technicians, sales engineers, shopkeepers, waiters, etc.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

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