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  2. The Benefits of VoIP Phone Systems - AOL

    www.aol.com/benefits-voip-phone-systems...

    Access to softphone apps: Remote teams, particularly call centers or customer service staff, benefit from using your VoIP system's features from any location. They can see presence data for ...

  3. Telephone number mapping - Wikipedia

    en.wikipedia.org/wiki/Telephone_number_mapping

    People using an ENUM-enabled VoIP service can dial the registrant's existing number and be connected to the registrant's VoIP telephone over the Internet instead of using the PSTN. When they call someone who does not use ENUM, calls complete over the Public Switched Telephone Network or PSTN in the usual manner.

  4. Call forwarding - Wikipedia

    en.wikipedia.org/wiki/Call_forwarding

    Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.

  5. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    The RTCP extended report VoIP metrics block specified by RFC 3611 is generated by an VoIP phone or gateway during a live call and contains information on packet loss rate, packet discard rate (because of jitter), packet loss/discard burst metrics (burst length/density, gap length/density), network delay, end system delay, signal/noise/echo ...

  6. Google Voice - Wikipedia

    en.wikipedia.org/wiki/Google_Voice

    Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [4] in the U.S. and Google Workspace (G Suite by October 2020 [5]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [6]

  7. Comparison of VoIP software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_VoIP_software

    This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York ...

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