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2. Long-term support - Wikipedia

   en.wikipedia.org/wiki/Long-term_support

   Short-term support (STS) is a term that distinguishes the support policy for the software's standard edition. STS software has a comparatively short life cycle, and may be afforded new features that are omitted from the LTS edition to avoid potentially compromising the stability or compatibility of the LTS release. [1]

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

4. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

5. Get 24x7 Live Tech Support for Any Device | AOL

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   Get support day or night for your AOL account, security software or just about any device you own . 24x7 support for your AOL account issues plus security products. Learn more ;

6. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

7. Software as a service - Wikipedia

   en.wikipedia.org/wiki/Software_as_a_service

   Software as a service (SaaS / s æ s / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] Unlike other software delivery models, it separates "the possession and ownership of software from its use". [3]

8. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

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   mail.aol.com

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