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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  3. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    A night auditor is an employee who works at the reception of a hotel during the course of the night shift. Apart from performing the usual duties of a hotel receptionist, the night auditor's main task is to perform accounting checks. Depending on the hotel's size, a night auditor might be responsible for coordinating with other night shift ...

  4. Bellhop - Wikipedia

    en.wikipedia.org/wiki/Bellhop

    A bellhop (North America), or hotel porter (international), is a hotel employee who helps patrons with their luggage while checking in or out. Bellhops often wear a uniform (see bell-boy hat), like certain other page boys or doormen. This occupation is also known as a bellman and bellboy (pronunciation ⓘ) in North America.

  5. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them. There are different parts in the front office of a hotel, which included reception, providing services when customers asked, mailing information ...

  6. Concierge - Wikipedia

    en.wikipedia.org/wiki/Concierge

    The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a receptionist. The position can also be maintained by a security guard over the late night shift. In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs.

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