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In these situations process map implies the use of process flow and the current understanding of the causal structure. Six Sigma practitioners use the term Business Process Architecture to describe the mapping of business processes as series of cross-functional flowcharts. Under this school of thought, each flowchart is of a certain level ...
Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.
The detailed process model and the global process model represent different perspectives on the same business system, so these models must be mutually consistent. [2] A macro process map represents the major processes required to deliver a product or service to the customer. These macro process maps can be further detailed in sub-diagrams.
Value-stream mapping is a recognised method used as part of Lean Six Sigma methodologies. [17] Value-stream mapping analyzes both material (artifact) and information flow. [18] The following two resources exemplify the use of VSM in the context of software process improvement in industrial settings:
A data collection plan is created and data are collected to establish the relative contribution of each root causes to the project metric (Y). This process is repeated until "valid" root causes can be identified. Within Six Sigma, often complex analysis tools are used. However, it is acceptable to use basic tools if these are appropriate.
Often utilized within Six sigma activity, [4] completed flowcharts are commonly used to examine the interfaces between “participants” which are typically causes for delays and other associated issues. Deployment flowcharts are useful for determining who within an organization is required to implement a process and are sometimes used as a ...
In general Six Sigma with its DMAIC roadmap focuses on improvement of an existing process or processes. DFSS focuses on the creation of new value with inputs from customers, suppliers and business needs. While traditional Six Sigma may also use those inputs, the focus is again on improvement and not design of some new product or system.
To create a SIPOC diagram, one must first map the overall process in a few steps. Then one must identify process outputs, who will receive them, and what the necessary inputs and suppliers are for each process. The final step is to share the diagram with the stakeholders to evaluate and verify the results. [5]
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