Search results
Results from the WOW.Com Content Network
Service management, customer projects [3] Salesforce 2006 IQMS: IQMS: Included in base package SaaS: Public Cloud. On-premises. Campaign, Target group, Lead; Opportunity, Quote, Order; Customer Service Requests, Field Service; Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog [4] MS Outlook 1997 MS Dynamics 365 ERP with ...
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
[1] [5] Apttus’ software was originally developed to leverage the Salesforce customer relationship management platform, [5] but it has since been integrated with Microsoft Azure [6] and IBM Cloud [7] as well. In May 2020, Apttus merged with contract lifecycle management (CLM) specialist Conga and took its name. [8]
SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar , a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation , marketing campaigns , customer support , collaboration , Mobile CRM, Social CRM and reporting.
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]
Certinia, until 2023 known as FinancialForce.com, Inc. [1] is a software company headquartered in San Jose, California, that provides enterprise resource planning (ERP) software based on the Salesforce Platform. The ERP software includes accounting, billing, professional services automation, revenue recognition, human resource management, and ...
Evergage was a cloud-based software that allowed users to collect, analyze, and respond to user behavior on their websites and web applications in real-time. [2] In 2020, Evergage was acquired by Salesforce [3] and was rebranded as Interaction Studio. [4] The company positions itself as a "real-time personalization and customer data platform ...
ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions [buzzword] for enterprise and small businesses, both for mobile and in-house resources. [2] Since 2020, it has been a subsidiary of Salesforce. ClickSoftware coined the term service chain optimization in 1996. [3]