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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
A typical résumé contains a summary of relevant job experience and education. The résumé is usually one of the first items, along with a cover letter and sometimes an application for employment, a potential employer sees regarding the job seeker and is used to screen applicants before offering an interview.
Apna.co is an Indian job and professional networking platform established in 2019. It works to connect job seekers with employers , providing resources for résumé building, interview preparation, and professional networking through its website and mobile apps.
In 2021, TCS underwent a millennial rebranding, and the company updated its tagline from "Experience Certainty" to "Building on Belief". [49] In 2021, Tata Consultancy Services was also one of the largest job providers in India, hiring 43,000 new employees in the first half of the fiscal year 2021–22. [50]
India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [209] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
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