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Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
If you have trouble signing in to your Netflix account, choose the option that best matches your issue.
If you've forgotten the email or phone number you use to log in to Netflix, you'll have to update your information. To access your account, follow the instructions for the payment method you use to pay for Netflix.
If Netflix isn't working, enter the error code/message or describe the problem in the search bar.
Netflix service codes help us find and verify your account quickly when you contact Customer Service. Service codes are available on the following devices, and are valid for 2 hours once you see them on the screen:
Pelajari cara mendaftar dan menggunakan Netflix. Dapatkan bantuan terkait masalah, pemecahan masalah, dan pertanyaan tentang akun.
Change your password by going to netflix.com/password or reset your password by going to netflix.com/loginhelp. See this article for steps.
We can't respond to individual requests, but you can keep up on new titles coming to Netflix by following us on social media and signing up for our "Now on Netflix" emails. Need more help? Contact Us